The Art & Science of Effective Coaching
Coaching is an essential management skill set to help every leader improve, especially the more talented.
The experts at Healthcare Performance Solutions and Success Profiles, Inc. have combined the science of coaching with the latest technology to produce Coaching Roadmaps™, a coaching platform for leaders to quickly assess coaching situations and deliver directionally correct coaching prescriptions using existing talent management data – or none at all. Coaching Roadmaps™ works in any organization. This process delivers a structured approach to coaching that creates high quality management coaching experiences throughout organizations.
For many people having a coaching conversation can be very difficult, even more difficult than presenting a speech to a large group of people. There is often anxiety of how the coach will be perceived. There is anxiety about how the recipient will process and internalize the feedback. There can even be a wide perception gap or significant misinterpretation about the feedback itself. All this adds up to people often avoiding, delaying or even never having the coaching conversation at all.
The 4 major elements of a typical coaching conversation:
- Diagnosing Performance: Objective, evidence-based analysis.
- Prescribing Solutions: Specific recommendations with high odds of success.
- The Science of Providing Feedback: The most ideal message that is proposed (what is “said”).
- The Art of Providing Feedback: How the message is delivered (what is actually “heard”).
- Protected: Coaching Roadmaps – Client Demo
- Coaching Roadmaps – Compatibility Assessment
Getting Started:
Ready to create a culture of coaching and feedback within your organization? Let us help you. Complete and return this short questionnaire designed to take inventory with what tools your organization may integrate into the Coaching Roadmaps platform to customize individual coaching plans for your organization.
Coaching Roadmaps – Compatibility Assessment
What to Expect Next:
One of our advisers will be in touch with you to review the results of your compatibility assessment. Based on these results, a secure online web page will be created for your organization to access its customized coaching plan generator. Log in to access additional tools and resources to help your leaders develop as coaches.
- Coaching Roadmaps – Orientation
Orientation
Performance evaluations miss the mark. Vast amounts of research has shown these tools have been largely misused and abused for decades, achieving very little in terms of effective talent management or performance measurements. Though well intentioned, performance evaluation programs are almost always a waste of time and money, going underutilized at best and used as a crutch for compensation decisions. Organizations can achieve good feedback where no formal evaluation program exists and, conversely, poor feedback where a state-of-the-art performance evaluation program exists. So what are the best doing differently? The difference comes from having consistently high coaching skills as a required management competency.
The challenge in coaching effectively is not so much with diagnosing performance or prescribing solutions, but more with mastering the Science and Art of providing feedback. Once you have completed the Coaching Roadmaps™ orientation, your leaders are prepared to begin using the web based platform to generate individual coaching plans for the leaders within their span of responsibility. Generate a coaching plan as often as is necessary for directionally correct continuous feedback.
Once the Compatibility Assessment has been completed, Healthcare Performance Solutions will design a custom orientation program package that captures the various leadership groups within your organization who will be using Coaching Roadmaps ™.
A typical orientation functions best as a workshop, allowing adequate time for introduction to the technology platform and understanding the science behind the seven key leadership considerations. Next, leaders have the opportunity to conduct a live web-based demo using simulated business scenarios. To demonstrate the art of coaching, the “coach” may manually override any pre-populated information to better reflect the current state of performance for the individual being coached.
Contact us today to begin the process.
- Coaching Roadmaps – Create A Coaching Plan
Ready to begin? Start by clicking the link below. You will be redirected to a web-portal managed by our affiliate, Right People Right Roles, to generate individual coaching plans for your leaders.
If you have questions, call 406.582.8884 or email info@healthcareps.com.
LINK: Coaching Roadmaps
- Protected: Client Resources
Having presented over 400 healthcare-related keynote speeches, executives workshops, and board retreats, Tom Olivo delivers! Your audience will acquire new knowledge, be inspired, and become motivated to act. For more information,