Critical Workforce Metrics

National standards created by HPS to help hospitals optimize the productivity of their workforce. These are benchmark standards for job satisfaction, organizational loyalty, and professional engagement. With the unprecedented economic, business, regulatory, and clinical challenges facing each healthcare organizations, the ability to monitor, compare, and improve performance is crucial.

The data includes over 200,000 healthcare professionals, representing professions and department/functions in approximately 500 healthcare delivery systems throughout the United States. Results establish index scores and percentile rankings that allow healthcare executives to perform comparative analysis for performance management purposes. This data is updated annually.

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